Automatically gather cancellation feedback from churned subscribers
Connect Stripe, collect feedback, and reduce churn effortlessly. Discover why customers leave - and use those insights to delight and retain future subscribers.
Churnless helps you collect real feedback from your churned customers
Feedback collected during the cancellation process often results in brief or incomplete responses.
We expand on the initial information provided during cancellation to gather more details via email.
We compile and simplify their responses for easy interpretation.
No code? No problem.
Connect Churnless to your Stripe account in minutes—no coding or technical expertise required!
Turn basic Stripe data into actionable insights
See how Churnless turns raw Stripe data into actionable insights, empowering you to make informed decisions and reduce churn effectively.
STEP 1
Customer cancels subscription and leaves feedback in Stripe Checkout
Cancellation Details
Feedback: Other
Comment: not what i expected
STEP 2
Churnless uses AI to converse the user over email and extract additional info
STEP 3
Churnless summarizes cancellation reasons and adds them to dashboard
Missing Features
We were looking to use the aggregation feature mentioned on your landing page, but it looks like it’s not available yet.
Cancellation metrics
Churnless unlocks your cancellation metrics to help you better identify trends and patterns.
Cancellation Losses by Reason
- Customer Service$1,285.0025.41%
- Missing Features$815.0021.03%
- Too Expensive$670.0017.29%
- Other$465.0012.00%
- Switched Service$285.007.35%
- Unused$205.005.29%
- Low Quality$150.003.87%
- Too Complex$0.000.00%
Integrate with Slack
Receive cancellation feedback directly in your Slack, keeping it front and center for your team.
Get Started Today
Start collecting feedback from your churned customers and reduce churn effortlessly.
See our pricing →
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